Contact Us
Contact Us
We Are Here to Help
At Nuvorexi, we believe great customer experiences are built through thoughtful service, attention to detail, and genuine support. Whether you have a question about your order, need help choosing the right beauty or skincare product, or simply want to share your feedback, our team is always here to assist you.
You are not just purchasing beauty products; you are choosing a brand that values quality, confidence, self-care, and everyday beauty. Our customer care team is ready to provide the support and guidance you deserve.
How to Reach Us
Email Us
For questions regarding orders, product information, collaborations, or general inquiries, please contact us anytime.
- Email Address: service@nuvorexi.com
- Our Promise: Our dedicated support team will respond within 24 hours on business days. We are committed to providing helpful and personalized assistance.
Nuvorexi is operated by Hunan Fengtianwang Network Technology Co., Ltd.
Legal Entity: Hubei Jixinhui Technology Co., Ltd.
Registered Address: Room 402-43, 4th Floor, Building 9, Phase I, Changsha CEC Software Park, No. 39 Jianshan Road, Changsha High-tech Development Zone
Quick Assistance
- Track Your Order: Once your order has shipped, tracking information will be sent directly to your email so you can follow your package journey.
- Returns & Exchanges: We want you to feel confident about every Nuvorexi purchase. If an eligible product does not meet your expectations, contact us within 30 days of receipt and our team will assist you with the return process.
- Product Guidance: Need help with product use, storage, skincare routines, beauty options, or choosing the right item for your needs? Our team is happy to provide guidance.
Stay Connected
Beyond customer service, we would love to see how Nuvorexi becomes part of your everyday beauty and self-care routine. Follow us on social media and share your favorite beauty moments, routines, and looks with our community.
Nuvorexi —— Beauty made effortless, every day.