Terms of Service

Terms of Service

Welcome to Nuvorexi. These Terms and Conditions govern purchases made through Nuvorexi.com (“Nuvorexi”), an online store operated by Hunan Fengtianwang Network Technology Co., Ltd. By placing an order through the website, you enter into a purchase
transaction with Hunan Fengtianwang Network Technology Co., Ltd., subject to
these Terms and the policies published on our website.

Nuvorexi is an online retail store operated by Hunan Fengtianwang Network Technology Co., Ltd. The company is responsible for the sale of products,
order processing, customer support, returns, refunds, and other transactions
conducted through Nuvorexi.com.
Legal Entity: Hunan Fengtianwang Network Technology Co., Ltd.
Registered Address: Room 402-43, 4th Floor, Building 9, Phase I, Changsha CEC Software Park, No. 39 Jianshan Road, Changsha High-tech Development Zone
Email: service@nuvorexi.com

1. Intellectual Property & Content

All content found on the Nuvorexi website—including but not limited to product photography, brand logos, descriptions, graphics, packaging designs, and original beauty-related content—is the exclusive intellectual property of Nuvorexi or its respective rights holders.

  • We Welcome: You to share photos of your Nuvorexi beauty and skincare favorites on social media and tag us. We love seeing our products become part of your everyday beauty and self-care routine.
  • We Prohibit: The use of our images, designs, logos, packaging, or text for commercial resale, reproduction, or brand impersonation without express written permission.

2. Accuracy of Information

We strive to provide accurate product descriptions and high-quality photography to represent the appearance, shades, textures, packaging, and details of our beauty and skincare products.

  • Minor Variations: Due to different screen settings, lighting conditions, production batches, and device displays, actual product colors, shades, textures, or packaging may vary slightly from what appears on your screen. Such minor variations do not necessarily indicate a product defect.
  • Right to Correct: We reserve the right to correct any errors in pricing, product details, ingredients, availability, or promotional information. If an order is affected by such inaccuracies, we will contact you and provide an appropriate solution, including a full refund when necessary.

3. Your Account Security

To enjoy a more personalized shopping experience, you may choose to create a Nuvorexi account.

  • You are responsible for maintaining the confidentiality of your account information and login credentials.
  • If you suspect any unauthorized use of your account, please notify us immediately at service@nuvorexi.com.

4. Prohibited Conduct

We ask that all customers use our website responsibly and respectfully. It is prohibited to use data-mining bots, submit fraudulent reviews, attempt unauthorized access, copy our content, interfere with the website’s functionality, or misuse our products or services for unlawful purposes.

Nuvorexi reserves the right to restrict or terminate access to our services for any violations of these terms.

5. Pricing & Payments

  • Pricing Adjustments: We reserve the right to update product prices, promotions, product options, or availability at any time. However, confirmed orders that have already been paid will not be affected by future price changes.
  • Secure Payments: We use trusted and encrypted payment gateways to process transactions securely. Your full credit card information is not stored directly on our servers.

6. Limitation of Liability

  • Proper Usage: Nuvorexi provides beauty, skincare, personal care, and related products intended for use according to the instructions provided with each item. We are not responsible for issues caused by improper use, misuse, failure to follow instructions, improper storage, or use contrary to product warnings.
  • Individual Results: Beauty and skincare results may vary from person to person depending on individual skin type, routine, application method, and other factors. Product descriptions are not intended to guarantee identical results for every customer.
  • Sensitivity & Allergies: Customers are responsible for reviewing product ingredients and usage instructions before use. Where appropriate, we recommend performing a patch test before applying a new skincare or cosmetic product extensively.
  • Service Interruptions: While we work to provide a reliable shopping experience, we cannot guarantee that our website will always operate without interruptions due to maintenance, updates, technical issues, or circumstances beyond our reasonable control.

7. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Illinois, USA, to the extent applicable. Any disputes arising from these terms shall first be addressed through good-faith communication and reasonable resolution efforts.

Contact Us

If you have questions regarding these terms, please contact us:

Nuvorexi —— Modern beauty, made for every routine.
Nuvorexi and Nuvorexi.com are operated by Hunan Fengtianwang Network Technology Co., Ltd.