Privacy Notice

Privacy Notice

At Nuvorexi, we understand that trust is the foundation of every lasting relationship. We are committed to protecting your personal information and using it responsibly to provide you with a secure, seamless, and personalized shopping experience. We respect your privacy and never sell or trade your personal information.

1. What Information Do We Collect?

To provide you with the best shopping experience and ensure your orders are delivered safely, we may collect:

  • Identity & Contact Details: Your name, shipping address, email, and phone number.
  • Payment Information: We utilize trusted encrypted payment gateways. Nuvorexi never stores your full credit card number or CVV code on our own servers.
  • Shopping Preferences: Information such as browsing activity, product interests, and wishlist preferences may be collected to improve your experience and provide more relevant beauty and skincare recommendations.

2. How Do We Use Your Information?

We use your information only for purposes that help improve your experience with Nuvorexi:

  • Order Fulfillment: Processing orders, arranging shipping, providing tracking updates, and managing returns or exchanges.
  • Customer Communication: Sending order confirmations, important updates, and, if you choose to subscribe, sharing new beauty launches, promotions, and brand updates.
  • Website Improvement: Understanding how customers interact with our website to improve navigation, performance, product discovery, and the overall shopping experience.

3. Do We Share Your Information?

We only share your information with trusted service providers when necessary to operate our business and provide our services:

  • Logistics Partners: Such as trusted shipping carriers that help deliver your beauty and skincare orders safely and efficiently.
  • Payment Processors: To help process transactions securely and prevent fraudulent activity.
  • Service Providers: We may work with trusted technology, analytics, hosting, customer service, and marketing service providers where necessary to operate and improve our store.
  • Legal Compliance: We may disclose information to regulatory authorities or other appropriate parties when required by applicable law.
  • Our Strict Policy: We do not sell your personal data to third-party marketing agencies.

4. Your Rights

At Nuvorexi, you maintain control over your personal data, subject to applicable laws:

  • Right to Access: You may request information about the personal data we hold about you.
  • Correction & Deletion: If your information is inaccurate or you would like to request deletion of eligible personal data, you may contact us by email.
  • Opt-Out: You can click “Unsubscribe” at the bottom of promotional emails at any time.
  • Privacy Choices: Depending on where you live, you may also have additional rights regarding the use, sharing, restriction, or deletion of your personal information.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards, including encrypted connections where appropriate, to help protect your personal information.

While no method of transmission or storage over the internet can be guaranteed to be 100% secure, we continually review our security practices and work to reduce the risk of unauthorized access, disclosure, alteration, or loss of personal information.

Contact Our Privacy Team

If you have questions regarding our privacy practices or wish to exercise your data rights, please contact us directly:

  • Nuvorexi is an online retail store operated by Hunan Fengtianwang Network Technology Co., Ltd. The company is responsible for the sale of products,
    order processing, customer support, returns, refunds, and other transactions
    conducted through Nuvorexi.com.
  • Legal Entity: Hunan Fengtianwang Network Technology Co., Ltd.
  • Registered Address: Room 402-43, 4th Floor, Building 9, Phase I, Changsha CEC Software Park, No. 39 Jianshan Road, Changsha High-tech Development Zone

Nuvorexi —— Your privacy matters, and your trust is our priority.